National Delivery Policy |
Please allow 1-2 working days for UK Mainland Fresh Flower delivery, for all other gifts please allow 2-7 working days and 3-14 working days for International destinations.
ALL UK Mainland deliveries on soft toys, jewellery, chocolates and Pachamama hand knitted clothing are FREE when you spend over £15, there is a small charge of £1.50 for orders under this value (otherwise we don't make any money at all).
We do not secretly add the postage to your order, it is a completely FREE service.
Our aim is always to despatch your order the same working day, unless it arrives after our 15.00 afternoon cut off point, at which time your order will be despatched
on the next working day.
Delivery times to UK mainland addresses fall between Monday to Saturday 9am-6pm, excluding public holidays.
You will always recieve an email confirmation of your order and if there is ever a problem you will be notified in the same fashion.
All of our gorgeous fresh flower displays are made personally to your exact requirements. Local deliveries are scheduled according to your delivery times and requirements and delivered by our very experienced drivers (please see the above map for the extent of our local delivery area). Outside of these parameters all of our shipping is handled via Royal Mail First Class Post.
All deliveries of both flowers and gifts are packaged professionally with loving care to ensure they arrive with you in excellent condition.
For some larger orders, particularly abroad, we may send our soft toys, for example, in several parcels and therefore they may arrive separately, but don't worry, you won't incur additional delivery charges as a result.
Returns Policy |
Regarding Fresh Flowers and plants, if you have any problems at all please contact us immediately and we will arrange for their recovery and despatch a replacement same day.
For everything else we, of course, hope you'll be pleased with your purchase but If you should change your mind, and wish to return any or all of your items, we'll be happy to refund or exchange it/them providing it/they are in fully resaleable condition with tags and labels still attached (where applicable). Returns should
be made within 7 days. Please telephone 0115 9618349 or email to advise us of your decision and don't worry
we have no problems with this issue, whatever your reason. We will ask you to return the item or items at your own expense and we will then on receipt of the goods give you
a full purchase refund, this can be done via a Paypal account, Google Checkout account or Sage Pay secure payments. Please bear in mind that refunds to credit cards can only be made to the original card of purchase.
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Privacy Policy |
| We will treat all personal information including email addresses with the strictest confidence, none of the
information given will EVER be passed on to a third party. If we have promotions available we will gain absolute consent from the recipient before using
their contact email address for promotional purposes, we know what it is like to be bombarded with "junk" emails and this will definitely not happen from
this site. |
Complaints |
We work incredibly hard to meet all your requirements and to be fair, we do not expect to have any complaints,
(although the Royal mail can sometimes reduce us to tears) but if you do feel compelled to complain about any aspect of our service then please use the email
link above or you can contact us via telephone, letter or fax and we will give 100% to sorting out your problem. Thank you.
About Fleurtations of Nottingham |
Fleurtations have been established for over 28 years during which time we have grown into nottingham's
largest plant, flower and gift shop, delivering over 6,000 gift items to Nottingham, the UK and worldwide. We have tried to supply quality fresh flowers and designs from around the world, our flowers come from
Columbia, Equador, South Africa, Kenya, Morrocco, Israel, Thailand, Italy, Holland, Denmark and of course, the United Kingdom.
There is also an exemplary Jellycat soft toy section, which boasts vertually the entire Jellycat catalogue at outstanding prices.
We are a family run business and have spent lots of time searching for quality products at realistic prices and with
that in mind we are pleased to offer our extensive range for your purusal.
Please follow this Homepage link to puruse the site. Thank you.
As far as the website is concerned we have spent hundreds of hours lovingly creating and photographing these images, correlating colours and words. We have
tried so hard to make it colourful and interesting but above all, easy to use. If you have any problems at all with this site
please email us at: info@fleurtations.uk.com and we absolutely promise to give you as helpful a reply as possible.
Kind regards from all at Fleurtations and thank you for visiting our website.
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