Covid-19: Our Website remains open for business as usual, however there may be slight delays with delivery times. For more delivery information Click Here
Please note that due to a high volume of orders, we cannot guarantee orders for Easter delivery

Notices

Latest from Jellycat

*All expected dates are a guideline. Nothing can be guaranteed. Short notice delays are highly likely*

COVID-19

All postal delivery services are running as normal, although in some cases this has been a little bit erratic and has led to slightly longer delivery times.
We are still taking telephone and internet orders for collection (with correct social distancing) and delivery for both funeral and floral arrangements is unaffected.
Our new retail hours are: Monday - Friday 8:30 - 5:15

Updated Delivery Information

Your order process:
  1. You place an order.
  2. You receive an order confirmation email from Fleurtations.
  3. We process your order and print it off.
  4. Your item is picked from our stock.
  5. Your item is packed and your delivery information is put into Royal Mail's system.
  6. Royal Mail picks up your parcel.
  7. The process up to this stage can take 1-4 days.
  8. You are sent a delivery timeslot via Royal Mail's SMS update service.
  9. Royal Mail delivers your item via the tracked service you selected during checkout.
  • Royal Mail UK Tracked & Secure 48
    £2.95
    Fully tracked secure service with an estimated delivery time of 2 - 3 working days from despatch.
  • Royal Mail UK Tracked & Secure 24
    £4.95
    Fully tracked secure service with an estimated delivery time of 1 - 2 working days from despatch.