Funeral Flowers : FAQ Page
Welcome to our Help with Ordering Funeral Flowers
Frequently Asked Questions
I can't find the area on your delivery list, does this mean that you don't deliver there?
If your delivery is within the Greater Nottingham area (See delivery options) then we personally deliver there.
Do you deliver outside of this area?
Yes, but you will need to telephone 0115 9618349 Monday-Saturday 9.00am-5.00pm to arrange for a courier delivery, the cost will depend purely upon distance, the charge is worked out at £1.00 per mile one way, so for example, if you live 33 miles away the charge will be £33.00.
For this service we require as much notice as possible, we are very busy and to fit all of our deliveries into the required time slots is a difficult job, so the more notice the better.
If delivery is not possible can we collect and is it possible to collect out of hours?
Yes, this is perfectly possible, we have had people collecting in the evenings and even on Sundays, some people have actually driven up from London to collect their funeral tributes.
Again, please telephone 0115 9618349 to arrange this option.
How do we pay for the funeral tributes if we are collecting?
Simply pay for the designs in the usual fashion, either using the website, which accepts Paypal and all major credit cards including American Express via Sagepay Secure Payments or you can simply telephone through your order and pay over the telephone using any credit or debit card, there is no additional charge for collection, even outside of 'normal hours'..
Please note: all funeral tributes must be paid for as they are ordered and not at the point of collection
We would like to order a design currently not on your site, is that possible?
Of course, we have tried to provide a large selection of designs but we realise that there are hundreds more.
For specialist tributes we offer a bespoke service which allows you to send a photograph or picture via email for us to copy. The cost of this service is dependant upon the levels of work involved, so again, please telephone 0115 9618349 for more details.
How do we make a personal name in flowers?
Simply follow this link to the Make Your Own Tribute page. On this page you will be able to make your own tribute using up to seven letters, in whatever colour you require and with as many flower placements as you like.
The instructions on the page are very easy to understand but if you have any problems please telephone 0115 9618349 and we will either run through it with you, or, take your order over the phone.