Please note that due to the Easter bank holiday weekend, no orders will be dispatched until the 11th of April.

Funeral Flowers : FAQ Page

Welcome to our Help with Ordering Funeral Flowers

Frequently Asked Questions

I'm not sure whether you deliver to my location, how do I find out?
If your delivery is within the Greater Nottingham area then we personally deliver there.
The list of local delivery areas can be found in the shopping cart, if your area is not there simply telephone 0115 9618349 and we will sort it out over the telephone.

Do you deliver outside of this area?
Yes, but you will need to telephone 0115 9618349 Monday-Friday 9.00am-5.00pm to arrange for a courier delivery, the cost will depend purely upon distance, the charge is worked out at £1.00 per mile one way, so for example, if you live 33 miles away the charge will be £33.00.
For this service we require as much notice as possible, we are very busy and to fit all of our deliveries into the required time slots is a difficult job, so the more notice the better.

If delivery is not possible can we collect and is it possible to collect out of hours?
Yes, this is perfectly possible, we have had people collecting in the evenings and even on Sundays, some people have actually driven up from London to collect their funeral tributes.
Again, please telephone 0115 9618349 to arrange this option.

How do we pay for the funeral tributes if we are collecting?
Simply pay for the designs in the usual fashion, either using the website, which accepts Paypal and all major credit cards including American Express via Sagepay Secure Payments or you can telephone through your order and pay over the telephone using any credit or debit card, there is no additional charge for collection, even outside of 'normal hours'.
Please note: all funeral tributes must be paid for as they are ordered and not at the point of collection

We would like to order a design currently not on your site, is that possible?
Of course, we have tried to provide a large selection of designs but we realise that there are hundreds more.
For specialist tributes we offer a bespoke service whereby, if you choose, you can send a photograph or picture via email for us to copy. The cost of this service is dependant upon the levels of work involved, so again, please telephone 0115 9618349 for more details.